If we send the wrong item, we will send replace part asap once we get your information and pictures.
If customers bought wrong parts, we accept the return within 2 weeks from the date of received package. The returned package must be under brand new condition. 20% restocking fee will be applied and Shipping & Handling fees are not refundable.
We at MAMBATEK commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products. Sadly, there are times when we may not have the product(s) that you choose in-stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via online payment (not Cash on Delivery), then you will be refunded once our team confirms your request. We carry out a thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won't get damaged during transit. Please note that MAMBATEK is not liable for damages that are caused to the items during transit or transportation. We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
Given the popularity and/or supply constraints of some of our products, MAMBATEK may have to limit the number of products available for purchase. Trust us, we're building them as fast as we can. MAMBATEK reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when MAMBATEK confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, MAMBATEK will cancel the order and refund your purchase price in full.
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Please check the number on your OEM turbo or parts to make sure if it's right one for you. If you are not sure, please feel free to email us.
